Looking through a window at Ben working at his desk

The work and life of a Community Education Manager in Japan

Category: HE application

  • Making a switch… or two ?

    Making a switch… or two ?

    In November 2018, I started this blog to document my reapplication to becoming a Happiness Engineer at Automattic. That second application was accepted, and in June 2019, I joined Automattic. Now, three years later, I am pleased to announce that I have switched roles within the company!

  • An Article about Effective Communication

    An Article about Effective Communication

    I came across an interesting article today that I wanted to share. It’s an article titled How to Ask Useful Questions. The article resonated with me, as many of the points the author made are similar to the preferences I have in communication.

  • My First Automatticversary!

    My First Automatticversary!

    This week marks exactly one year since I started working for Automattic full time. Wow, one year! Coincidentally, I had the exact date off, and my wife did a wonderful job of making it a special day for me. The celebrations started the night before. I finished my shifts for the day and stepped out […]

  • The Happiness Engineer Role is Open!

    The Happiness Engineer Role is Open!

    Hi Everyone! I have some big news to share… The Happiness Engineer role is once again open to new applicants! What is a Happiness Engineer? Happiness Engineers are what we call the customer support representatives at Automattic. Our purpose in the company is to engineer happiness, both for the customer and the company. We are […]

  • The first few weeks at my new job!

    The first few weeks at my new job!

    Hi all! I’m now on my fourth week as a Happiness Engineer. Time is flying, but most enjoyably! I thought I would briefly rehash my first few weeks on the job and see what has happened. Meeting my Team As the Happiness Engineer division is huge at Automattic, it would be impossible to work effectively […]

  • A New Automattician Is Born

    A New Automattician Is Born

    Hi everyone! The day has finally come. I have finished the trial, I have had the final interview with HR and now I can formally announce… I passed!! Wow, what a journey! It’s been just under 8 months from when I started writing my first cover letter. It’s been exactly 3 months from the day […]