My First Automatticversary!

This week marks exactly one year since I started working for Automattic full time. Wow, one year! Coincidentally, I had the exact date off, and my wife did a wonderful job of making it a special day for me. The celebrations started the night before. I finished my shifts for the day and stepped outContinue reading “My First Automatticversary!”

The Happiness Engineer Role is Open!

Hi Everyone! I have some big news to share… The Happiness Engineer role is once again open to new applicants! What is a Happiness Engineer? Happiness Engineers are what we call the customer support representatives at Automattic. Our purpose in the company is to engineer happiness, both for the customer and the company. We areContinue reading “The Happiness Engineer Role is Open!”

The first few weeks at my new job!

Hi all! I’m now on my fourth week as a Happiness Engineer. Time is flying, but most enjoyably! I thought I would briefly rehash my first few weeks on the job and see what has happened. Meeting my Team As the Happiness Engineer division is huge at Automattic, it would be impossible to work effectivelyContinue reading “The first few weeks at my new job!”

A New Automattician Is Born

Hi everyone! The day has finally come. I have finished the trial, I have had the final interview with HR and now I can formally announce… I passed!! Wow, what a journey! It’s been just under 8 months from when I started writing my first cover letter. It’s been exactly 3 months from the dayContinue reading “A New Automattician Is Born”

Almost at the End…

Hi everyone! This may have been my largest stint between posts… two weeks! So much has happened in that time. I continue to learn, grow and work through the Trial. As I have just over a week left to go, I thought I would share my thoughts so far and perhaps my goals for theContinue reading “Almost at the End…”

The Trial Has Started!

Hi everyone! It has been a while since I last posted and I hope you all understand. After all, the Trial has finally started! Phase 1 – Self-Paced Training The trial starts off with some self-paced training. This is where we are given some time to get used to the many systems used by HappinessContinue reading “The Trial Has Started!”