Hi Everyone! I have some big news to share… The Happiness Engineer role is once again open to new applicants! What is a Happiness Engineer? Happiness Engineers are what we call the customer support representatives at Automattic. Our purpose in the company is to engineer happiness, both for the customer and the company. We are […]Read More The Happiness Engineer Role is Open!
Hi all! I’m now on my fourth week as a Happiness Engineer. Time is flying, but most enjoyably! I thought I would briefly rehash my first few weeks on the job and see what has happened. Meeting my Team As the Happiness Engineer division is huge at Automattic, it would be impossible to work effectively […]Read More The first few weeks at my new job!
Hi everyone! The day has finally come. I have finished the trial, I have had the final interview with HR and now I can formally announce… I passed!! Wow, what a journey! It’s been just under 8 months from when I started writing my first cover letter. It’s been exactly 3 months from the day […]Read More A New Automattician Is Born
Hi everyone! This may have been my largest stint between posts… two weeks! So much has happened in that time. I continue to learn, grow and work through the Trial. As I have just over a week left to go, I thought I would share my thoughts so far and perhaps my goals for the […]Read More Almost at the End…
Hi everyone! It has been a while since I last posted and I hope you all understand. After all, the Trial has finally started! Phase 1 – Self-Paced Training The trial starts off with some self-paced training. This is where we are given some time to get used to the many systems used by Happiness […]Read More The Trial Has Started!
Hi all! In my last post, I mentioned a few things I had been doing in preparation for the Trial starting soon. I briefly mentioned how there are some new plans offered on WordPress.com now and that these changes seem to have taken effect within the last few weeks. According to snapshots taken by the […]Read More Getting Ready for the Trial – Part 2