Making a switch… or two ?
In November 2018, I started this blog to document my reapplication to becoming a Happiness Engineer at Automattic. That second application was accepted, and in June 2019, I joined Automattic. Now, three years later, I am pleased to announce that I have switched roles within the company!
An Article about Effective Communication
I came across an interesting article today that I wanted to share. It’s an article titled How to Ask Useful Questions. The article resonated with me, as many of the points the author made are similar to the preferences I have in communication.
The Official WordPress.com Growth Summit
Today, I have another quick update from WordPress.com. We’re hosting a two-day virtual conference, where you can find ideas, advice, tools and testimonials about making websites at WordPress.com. It’s called The Official WordPress.com Growth Summit! The conference will have three tracks you can choose from – Blogging, Business and Creative. Regardless of what part of […]
My First Automatticversary!
This week marks exactly one year since I started working for Automattic full time. Wow, one year! Coincidentally, I had the exact date off, and my wife did a wonderful job of making it a special day for me. The celebrations started the night before. I finished my shifts for the day and stepped out […]
This month at WordPress.com (January – May 2020)
Hi all! I was thinking about starting another series on my blog, and was wondering what would be great. I have my Treasure Box series, where I am gathering my own personal memories as a record for myself. (Read more about this on Treasure Box 1.) At the same time, some of my followers seem […]
The Happiness Engineer Role is Open!
Hi Everyone! I have some big news to share… The Happiness Engineer role is once again open to new applicants! What is a Happiness Engineer? Happiness Engineers are what we call the customer support representatives at Automattic. Our purpose in the company is to engineer happiness, both for the customer and the company. We are […]